Maintors Privacy Policy
Last updated: [September 2024]
Maintors ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website and services, including your rights regarding your personal data.
By using Maintors, you consent to the practices outlined in this Privacy Policy. If you do not agree with these practices, please discontinue your use of the website.
1. Information We Collect
We collect personal information directly from you when you create an account and interact with our services. The types of information we collect include:
- Account Information: When you create an account on Maintors, we collect your first name, last name, email address, and password.
- Automatically Collected Information: We may collect information about your device, browser type, IP address, and activity on our site through cookies and other tracking technologies (see Cookies and Tracking below).
- Third-Party Analytics: We may collect data on your interactions with our website through analytics tools to improve user experience and service functionality.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage access to our AI mentor services.
- Enhance and personalize your experience on Maintors.
- Monitor website performance and troubleshoot issues.
- Communicate with you about important updates, security alerts, or changes to our policies.
- Comply with legal obligations or enforce our terms of service.
We do not sell or rent your personal data to any third parties.
3. Data Storage and Security
We store your data securely using AWS Cognito, a trusted cloud provider, which ensures that your personal data is protected through encryption and access control mechanisms.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our site. This data helps us improve site performance, understand user preferences, and analyze traffic patterns.
- Cookies: These are small files stored on your device that help us recognize you and optimize your user experience. You can disable cookies in your browser settings, though this may affect the functionality of our services.
- Analytics: We use third-party analytics tools to gather information about how users interact with our website. These third parties may use cookies or similar technologies to collect this data.
By using Maintors, you agree to our use of cookies and analytics tools.
5. Third-Party Services
Maintors integrates with third-party services (such as AI tools and analytics providers) to enhance our platform's functionality. These services may have access to certain personal information as required for their operation. For example:
- AWS Cognito: Used to securely manage user authentication and account data.
- Analytics Tools: Used to track and analyze website usage to improve performance and user experience.
These third-party services have their own privacy policies governing their use of your data. We encourage you to review those policies.
6. Sharing Your Information
We may share your personal data in the following cases:
- With service providers, such as AWS and analytics partners, for the purposes outlined in this policy.
- When required by law, to comply with a legal obligation or protect our legal rights.
- In the event of a merger, acquisition, or sale of all or part of our business, where your information may be transferred to the new owners.
We will never sell your personal data to advertisers or other third parties for profit.
7. User Rights and Data Deletion
You have the right to request access to, modification, or deletion of the personal information we hold about you. If you wish to exercise any of these rights, please email us at je.bermudez94@gmail.com. We will respond to your request within a reasonable time frame and comply with your request to the extent required by law.
Upon receiving a valid request to delete your account, we will permanently delete your account and personal data from our system, unless retaining the data is necessary for compliance with a legal obligation.
8. Data Retention
We retain your personal information for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. If you request account deletion, we will delete your data as described above, except for data that must be retained for legal reasons.
9. International Users
Maintors is accessible worldwide. By using our services, you acknowledge and agree that your personal information may be processed and stored in countries outside your residence, including countries that may not offer the same level of data protection as your home jurisdiction.
We take steps to ensure that your personal information is protected in accordance with this Privacy Policy, regardless of where it is processed.
10. Children's Privacy
Maintors is not intended for users under the age of 15. We do not knowingly collect or solicit personal information from anyone under 15 years of age. If we become aware that we have collected personal information from a child under 15 without verification of parental consent, we will delete that information as quickly as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of Maintors following any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at je.bermudez94@gmail.com.
Governing Law
As Maintors is available worldwide, this Privacy Policy is governed by general principles of law rather than any specific legal jurisdiction.